Name: User Training and Support
Uploaded: 2026-03-24T19:16:10.822Z
Duration: 12 min 24 s
Description: User Training and Support

Transcript for "User Training and Support": Hey, everyone. I think I think we are back in back in here. Can someone give me a yes if you're back in the main main area as well? Right. Okay. Perfect. Alright. And then let's see. Okay. Sorry. Having some user challenges. Apologies about that. Okay. So I'm gonna go ahead and I just wanna again thank everyone for their time today, and thank you all for being here. And hope this was useful for you. So as we wrap up today, I know we'll get you some time back. If there are other questions, please feel free to put them in the chat, put them in the Q and A box, wherever you feel comfortable with. But as we wrap up, I just wanted to highlight a couple other things that may be useful for you through your Unite Us journey. So first off, we have these sessions every other week. So if you have additional questions as you work through Unitus, please feel free to come back and join us. It may not be Kylie and I, but a couple of our colleagues will be we kinda spread things out. So we have these every every other week. We'd love to have you back. If you do have additional questions, you can pop in, ask your question, leave if that's if that works for you. But I also wanted to highlight Unite Us Learn. So this is another really great resource for you all. So when we are in the Unite Us platform, and I'm actually gonna go back here because it's a little easier to see, we have this graduation cap icon here in the upper right hand corner. So this is your access to Unite Us Learn. Every user who has a Unite us profile Unite us login will be able to access Unite us Learn. And so that Unite us Learn will be able to you'll be able to register for live trainings as well as explore our self paced training tools. And so with our training tools, we go through a full demo, full training, as far as how to send referrals, how to receive referrals. And they are broken out. We have a certificate pathway that you can take and or encourage your staff and colleagues to take. But you can also, if you don't expect you to remember everything, I learn as I go. So if you need a refresher on anything, you can always log back into Unite Us and click and watch that three minute video on how to send a referral. And so that's really helpful if you need a quick refresher on anything at all. So these are the type of oops. Sorry. This is our core platform learning path that will go through the following courses. So it seems like a lot, but typically it takes about an hour to complete these, but you can take them. They're sectioned out. So you can take one at a time if you've got a break in between clients or just wanna, you know, watch a couple during your lunch break, whatever the case may be. But encourage you to take the time. Take the time for those breaks when you have them. But just wanted to highlight this as another useful tool for you and your colleagues at your organization. So we don't expect you to remember if you saw a demo today or a demo previously, we don't expect you to remember that and have to train up all of your staff and your colleagues. We want to be able to help you with that. So that's what Unite Us Learn is really for. And then again, if you have other questions, support@uniteus.com. I know I mentioned in the in my breakout room that this is a great place to start. They can help you with login assistance, password resets. And then also, if you do have more additional questions, they can also get you connected with either myself, Kylie, one of our other colleagues who will be able to help. And so with that, that's all we've got today. If you do have other questions, so again, please feel free to put them in the chat or the Q and A box, and we'd be happy to answer those. So we'll stay on for just a couple more minutes, but thank you all for your time today and hope this was useful.